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Health & Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations.

Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

Get in touch

What patients are saying

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“"I have been a patient at the Linden Dental Surgery for some years and have no hesitation in recommending their service. One feels completely relaxed…”

John B

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“"I have been a patient since Mark and Sally took over the previous practice in 1993 and what a breath of fresh air they and…”

Gareth L

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“"My family and I have used Linden Dental Surgery for over 10 years. Although I am a very nervous patient, all the staff there make…”

Sandy G

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“"A friendly environment created by all members of the team at Linden Dental Surgery, makes it a very pleasant place to visit for your dental…”

Derek W

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“"A clean, professional and prompt service at Linden Surgery! Sally and the team are so welcoming, it is by far the best experience I’ve had…”

Laura K

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“"I have been coming to Linden for 10-15+ years now, and have been seeing Jonathan since the beginning. The team are all incredible. So polite…”

Katie

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“"Linden is a jewel of a dental surgery..I've had a few of the surgeons work on my teeth over the years all absolutely brilliant...but the…”

Phil W

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“"Caring & Professional. Sally and her team always go the extra mile. Just visited last friday and felt very safe with all of the precautions…”

Chris B

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“"Fantastic staff at Linden Dental! Even with all the anxieties in the current pandemic they were able to get me an appointment and provide me…”

Katie C

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“"I have been going to Linden Dental Surgery for many years now, and Sally and her team have always been very welcoming and professional. There…”

Jan P

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“"I have used the Linden Dental Surgery since they opened 25 years ago and now my husband and children use them too. They have always,…”

Sarah A

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“"Best dental experience I have had. Great honest advice."”

Robin D

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“"This dental practice is a real find; the jewel in the crown. I can't speak highly enough of all the staff I have met; receptionists,…”

Louise S

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“"We have always found everyone at Linden Dental, kind, caring and brilliant at putting our (often nervous) young children at ease. The relaxing and friendly…”

Matt A

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“"Wonderful dental practice. Have had many treatments here over the years and am always greeted with the warmest of welcomes. Everyone is lovely from receptionists…”

Hannah S

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“"I have used Linden dental surgery most of my adult life and bought both of my children here. The service is first class and the…”

Nicola H

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“"I have been visiting this surgery for most of my life, there are many closer, but I am more than happy to make the journey…”

George S

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“"I have been with this surgery for over 20 years and I have never had cause for complaint. Everyone from the wonderful receptionists, dental nurses,…”

Mair H

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“"All the dentists are polite and professional . Great if like me you are petrified of going -advice always clear and helpful."”

Simon R

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location
  • 20 Linden Avenue, Maidenhead, SL6 6HB
  • Linden Dental Surgery Ltd, company registration number 06276762